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Unsafe by Design: The Hidden Stories Behind Defective Products

Unsafe by Design: The Hidden Stories Behind Defective Products
Product Liability

October 2, 2025

When a consumer buys a car, a prescription drug, or even a household appliance, they expect it to be safe. Product liability law exists because that expectation is too often betrayed. From faulty airbags to mislabeled medications, defective products can cause catastrophic injuries, wrongful deaths, and widespread consumer harm.

On the surface, these cases may seem to be about engineering flaws or manufacturing mistakes. In reality, many are about corporate choices — decisions to cut costs, ignore warnings, or conceal risks. To prove this, trial lawyers need more than blueprints and marketing materials. They need insiders who can testify to what really happened inside the company walls.

That is where Stratejic Relationships comes in. For nearly two decades, we have connected trial lawyers with engineers, quality control staff, and former executives who reveal the hidden stories behind defective products.

The Stakes of Product Liability

Defective products don’t just inconvenience consumers — they destroy lives. A faulty medical device can lead to permanent disability. A contaminated food product can cause illness across entire communities. A defective tire can trigger fatal highway accidents.

For plaintiffs, compensation covers medical expenses, lost wages, and long-term care. But the larger purpose of product liability litigation is accountability: to ensure corporations cannot profit from endangering the public.

Unfortunately, proving that a product was unsafe by design or knowingly released in dangerous condition is rarely straightforward. Corporations employ teams of lawyers and experts to argue that injuries were isolated, unforeseeable, or caused by user error. Without firsthand testimony, plaintiffs often struggle to break through the corporate shield.

The Role of Insider Witnesses

While documents show numbers and test results, insiders reveal intent and culture. Their testimony can establish:

  • That safety concerns raised during design were dismissed to meet launch deadlines.
  • That cheaper materials were substituted despite known risks.
  • That quality control tests were falsified or ignored.
  • That executives chose profit projections over consumer safety warnings.

Example: In a case involving defective automotive parts, an insider engineer testified that management had been warned of a failure rate but chose not to recall products to protect quarterly earnings. That testimony shifted the case from a dispute over technical design to a clear example of corporate negligence.

This is the power of human testimony — it bridges the gap between suspicion and proof.

Common Types of Product Liability Cases

Product liability spans multiple industries, but several categories appear repeatedly in litigation:

  1. Automotive Defects
    Airbags that don’t deploy, brakes that fail, or ignition switches that shut off unexpectedly — these cases often involve decisions to delay recalls despite evidence of risk.
  2. Pharmaceuticals and Medical Devices
    Prescription drugs with undisclosed side effects or implants that fail prematurely. Insiders, such as former lab technicians or regulatory staff, often confirm that adverse results were suppressed.
  3. Consumer Goods
    Household products, electronics, or children’s toys can cause burns, choking hazards, or electrocution. Internal staff may reveal that cheaper production methods introduced the danger.
  4. Food Safety
    Contamination cases frequently rely on testimony from workers in processing plants who witnessed unsanitary conditions or ignored warnings.
  5. Industrial Equipment
    Workers injured by defective tools or machinery often face corporate defendants that insist injuries were misuse. Insider maintenance staff can show that flaws were well known but unaddressed.

Across all these categories, insider knowledge transforms speculation into systemic proof.

Stratejic’s Process in Product Liability Cases

At Stratejic Relationships, we follow a proven method to help trial lawyers build stronger product liability cases:

  1. Mapping the Company Structure – Understanding how design, production, and compliance teams interact.
  2. Identifying Key Insiders – Locating engineers, quality assurance staff, plant workers, and regulatory liaisons with direct knowledge.
  3. Discreet Outreach – Contacting potential witnesses in a manner that protects their confidentiality and reduces fear of retaliation.
  4. Evaluating Credibility – Ensuring the insider’s testimony is reliable, relevant, and consistent with case strategy.
  5. Building Trust – Preparing insiders to feel secure, valued, and supported as they participate in litigation.

This process does more than gather evidence — it levels the playing field against corporations with unlimited resources.

Case Study: Medical Device Failure

Consider a lawsuit involving a defective hip implant. Hundreds of patients experienced early device failure, leading to painful revision surgeries. The manufacturer argued that failure rates were within industry standards.

Through strategic investigation, Stratejic connected attorneys with a former quality control manager. The insider revealed that the company had internal reports showing higher-than-expected failure rates, but executives ordered data suppression to avoid regulatory scrutiny.

This testimony was pivotal. It reframed the litigation from a technical dispute into a story of deliberate concealment. The eventual settlement provided not only financial relief for patients but also reforms in the company’s testing protocols.

Why These Cases Matter Beyond the Courtroom

Product liability cases resonate far beyond individual plaintiffs. They often lead to:

  • Safer industry standards — forcing manufacturers to strengthen testing and recall policies.
  • Regulatory oversight — prompting agencies to scrutinize entire product categories.
  • Corporate accountability — reminding executives that profit-driven decisions carry human costs.

In this way, every product liability case serves both justice for victims and protection for future consumers.

The Stratejic Advantage

What sets Stratejic apart is not just finding witnesses — it is empowering them to tell the truth. Many insiders are afraid of retaliation or reputational harm. By building relationships rooted in confidentiality and ethics, Stratejic ensures that their voices are not only heard but respected.

For trial lawyers, this means access to prepared, credible witnesses who can stand firm under cross-examination. For consumers, it means corporations can no longer hide behind technical defenses and polished marketing.

Conclusion

Defective products are not just accidents of engineering — they are often the result of deliberate corporate choices. Choices to prioritize speed over safety, profit over protection, and concealment over accountability.

At Stratejic Relationships, we believe those choices must be exposed. By connecting trial lawyers with insider witnesses, we transform product liability cases from uphill battles into opportunities for justice and reform.

Because at the end of the day, unsafe products don’t just fail consumers. They betray trust. And trust must be defended.

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Darren W. Penn, ESQ.
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Penn Law LLC

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The Law Office of Robert N. Edwards

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New, Taylor & Associates

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Douglas B. Lipsky, ESQ.
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Lipsky Lowe LLP

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Paul and his team have demonstrated a real proficiency for identifying and acquiring Insider Fact Witnesses who have the potential for bolstering claims, and in my own practice their unique solutions have represented a positive return on my investment.

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Michael J. Crow, ESQ.

Beasley Allen Law Firm

Richardson Thomas

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Terry E. Richardson, Jr., ESQ.
Terry E. Richardson, Jr., ESQ.

Richardson Thomas

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John W. Barrett, ESQ.

Bailey Glasser, LLP