Inside Knowledge is the Missing Piece in Product Defect Litigation

Product liability cases are some of the most complex and resource-intensive matters in civil litigation. Plaintiffs must often prove not just that a product was dangerous—but that the danger was known or foreseeable to the manufacturer or distributor before harm occurred.

This is where most cases stall. The documents are incomplete. The corporate representatives are coached. The public-facing materials tell a sanitized story. But someone—inside the company—knew the risk.

Stratejic Relationships identifies and connects trial lawyers with those insiders: former employees who handled quality assurance, engineering, regulatory compliance, sales training, or customer service complaints—often individuals with firsthand knowledge of what was discussed, ignored, or covered up before the product injured someone.

Why Ex-Employees Are Key in Product Liability Cases

Former employees offer something no document or expert can: human evidence. They can:

• Validate that defects were known internally
• Share conversations about unresolved safety issues
• Reveal deleted or withheld communications
• Identify patterns of customer complaints
• Undermine defense claims of ignorance or compliance
• Provide testimony about rushed production, testing failures, or regulatory pushback

This type of witness becomes especially important in foreseeability arguments—a central legal standard that questions whether the company should have known the product posed harm.

We Specialize in Complex Product Categories

Stratejic’s ex-employee witness investigations have supported litigation involving:

• Medical devices with malfunction risks or improper instructions
• Industrial equipment with flawed safety mechanisms
• Consumer electronics prone to overheating or fire
• Pharmaceuticals with undisclosed side effects or insufficient warnings
• Vehicles and auto parts with brake, ignition, or airbag failures
• Children’s products and toys with choking, fire, or toxicity hazards

We target witnesses from manufacturing plants, testing departments, call centers, compliance divisions, and executive teams—people who saw the problems before the harm occurred.

What We Deliver to Product Liability Litigators

Our process is precise, confidential, and aligned with your litigation timeline. You’ll receive:

• A curated list of relevant former employees
• Verified contact details with contextual employment info
• Insights on potential firsthand knowledge areas
• Delivery within scope, on budget, and with flexibility to scale nationally

We’re not just identifying names—we’re uncovering narrative-shaping sources who understand the product’s lifecycle from inside the organization.

How Ex-Employees Enhance Foreseeability Arguments

In product liability cases, proving foreseeability is often the turning point. Defense teams argue that no risks were known or obvious. Regulators were satisfied. Engineers signed off. But an ex-employee can reveal:

• Internal warnings ignored by leadership
• Customer injuries that were buried instead of addressed
• Field service feedback that was never escalated
• Rushed approvals to meet corporate deadlines

These facts change the case—from a manufacturing mishap to a preventable hazard.

What Trial Lawyers Say About Our Work

"Paul and his team delivered exactly what they said they would a list of impacted fact witnesses and their addresses relevant to our case within a given state and they did so within our budget"
John W. Barrett, ESQ. | Bailey Glasser, LLP | Charlestown, WV

"Paul is an absolute lightning rod when it comes to investigations that produce fact witnesses who possess relevant information about and interest in my firm’s cases His breadth of associations throughout the country is quite impressive and he has the uncanny ability to help us forge impactful and beneficial relationships"
Terry E. Richardson, Jr., ESQ. | Richardson, Patrick, Westbrook & Brickman, LLC | Charleston, SC

Expose the Defect. Find the Truth. Win the Case.

Products fail. People get hurt. But what determines justice is whether the plaintiff can prove that someone in the company knew and failed to act. Stratejic Relationships helps you find the people who knew.

When corporate knowledge is the missing link, we help you close the gap—with ethical, efficient, and effective witness sourcing that elevates your case and exposes the truth.