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Product Liability
The Human Factor in Product Safety: Why Design Decisions Matter Most

Product Liability
November 5, 2025
Every product tells a story long before it reaches the hands of a consumer. From concept to creation, from prototype to production, decisions are made—about cost, materials, testing, and timelines. And when those decisions favor speed or savings over safety, the result is predictable: people get hurt.
At Stratejic Relationships, we’ve seen how these choices unfold from the inside. We help trial lawyers uncover the engineers, quality control staff, and corporate insiders who can explain not just what went wrong, but why. Because every defective product begins not with malfunction, but with management’s choice.
Design Decisions Have Consequences
In product liability litigation, the core question is often simple: Was the defect foreseeable?
The answer, almost always, is yes. Somewhere in the process—during design review, testing, or manufacturing—a warning was ignored. An engineer raised a concern. A safety test failed. And a decision was made to move forward anyway.
That’s not an accident. That’s negligence in motion.
Whether the product is a medical device, an automobile component, a household appliance, or a children’s toy, design decisions define destiny. The materials chosen, the tolerances allowed, the warnings omitted—these details reveal intent.
And insiders are the only ones who can describe those decisions in context.
The Hidden Pressure Behind Dangerous Products
Inside corporations, product development is a constant negotiation between safety, cost, and market speed. Executives demand faster timelines. Investors demand higher margins. Engineers, caught in the middle, are told to “do more with less.”
The pressure can be immense—and dangerous.
- Testing phases are shortened.
- Warning labels are softened.
- Component suppliers are switched to cut costs.
- Internal reports are buried under “proprietary confidentiality.”
By the time the product reaches the market, risk has been built into its design.
At Stratejic Relationships, we help uncover the people who witnessed these compromises—the insiders who can trace the line from corporate pressure to public harm.
Why Product Liability Cases Need Insider Testimony
Documents can show compliance. Insiders can show conscience.
While corporate records may appear clean, former employees can reveal the hidden story:
- That design alternatives were rejected for being “too expensive.”
- That prototype failures were omitted from safety reports.
- That executives dismissed internal warnings as “unlikely.”
- That marketing teams were instructed to downplay known risks.
Their testimony transforms litigation. What appears as a tragic accident becomes a deliberate pattern of negligence.
It is these voices—truthful, firsthand, and informed—that make justice possible in even the most complex product liability cases.
How Stratejic Relationships Finds the Truth in Design
Our process begins where discovery often ends—inside the human networks that built the product.
For nearly two decades, Stratejic Relationships has supported trial lawyers in identifying, protecting, and connecting with insiders who hold the key to truth.
Our method includes:
- Case Analysis: We study the product’s development history, regulatory filings, and recall data to pinpoint potential decision points of failure.
- Insider Identification: We locate engineers, contractors, technicians, or managers who worked directly with the product.
- Discreet Outreach: We make contact ethically and confidentially, ensuring the witness’s safety and comfort.
- Verification: We confirm credibility and relevance before connecting the witness with counsel.
- Connection and Protection: We pair the insider with attorneys who understand both the legal and human aspects of product liability testimony.
This process ensures that every connection we build strengthens the case—and protects the person telling the truth.
Case Example: The Shortcut That Cost Lives
A manufacturer of industrial equipment faced lawsuits after a machine malfunction caused multiple injuries. The company blamed “operator error” and cited its compliance with safety regulations.
Through Stratejic’s process, plaintiff counsel connected with a former design engineer who revealed that an internal prototype test had failed months before release—but production continued because delaying launch would “hurt quarterly results.”
Her testimony dismantled the defense. It proved that leadership knew the risk and chose profit anyway.
The case led not only to a multimillion-dollar verdict but to the redesign of the product line. In the end, a single voice made safety impossible to ignore.
The Ethics Behind Product Decisions
Every unsafe product is a reflection of corporate culture. When a company rewards cost-cutting over caution, it teaches employees that risk is acceptable and ethics are negotiable.
At Stratejic Relationships, we view our role as more than investigative—we’re ethical interpreters. We help trial lawyers understand the culture behind the conduct.
By connecting with insiders, attorneys can reveal:
- How management framed safety concerns.
- Whether compliance officers were pressured to approve.
- How engineers responded when ignored.
This perspective shifts the narrative from technical defect to moral failure—a framing that resonates powerfully with juries.
Why Ethics and Advocacy Go Hand in Hand
Our approach to witness discovery is built on one non-negotiable principle: truth deserves protection.
We never coerce or exploit. Every interaction we conduct is confidential, transparent, and grounded in respect for human dignity.
That’s why the nation’s top trial lawyers trust Stratejic to find the witnesses who matter most. They know that the people we deliver are credible, reliable, and motivated by conscience—not by conflict.
Because in product liability litigation, credibility is everything.
The Ripple Effect: Safer Products, Stronger Accountability
When insiders reveal how design decisions led to harm, the impact extends beyond one lawsuit.
Regulators take notice.
Competitors adjust standards.
Consumers demand transparency.
Corporations think twice before cutting corners again.
Each case becomes a catalyst for safer design, fairer warnings, and more responsible manufacturing.
At Stratejic Relationships, we believe that’s what true justice looks like—not just compensation for victims, but prevention for future consumers.
Paul Littrell’s Perspective: Truth in the Details
As Paul Littrell, Jr., founder of Stratejic Relationships, often says:
“Every dangerous product started as a meeting note, an ignored email, or a decision to save a few dollars. The truth lives in those details—and in the people who remember them.”
That insight drives our mission. We’re not chasing rumors; we’re reconstructing decisions. Because when you find the people who made or witnessed those decisions, you find accountability.
Conclusion: Human Choices, Human Consequences
Product liability cases remind us that technology doesn’t fail—people do. And when those failures harm others, truth becomes the most powerful form of repair.
At Stratejic Relationships, we help trial lawyers uncover the insiders who turn hidden decisions into visible accountability. Through connection, ethics, and courage, we bring the human factor back into the courtroom—where it belongs.
Because in every defective product lies a trail of choices. And when you follow that trail to the truth, safety stops being optional—and justice becomes inevitable.
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